About EQ
What is Emotional Intelligence?
Emotional Intelligence (EQ) is the ability to recognize, understand, and manage our own emotions while effectively recognizing and responding to others' emotions. It encompasses the skills needed to navigate social complexities, make personal decisions, and achieve positive outcomes in relationships and work environments.
Based on research by Daniel Goleman, Reuven Bar-On, and Peter Salovey & John Mayer
Unlike IQ, which remains relatively fixed throughout life, emotional intelligence can be developed and improved with awareness, practice, and proper guidance. Research shows that EQ accounts for 58% of performance in all job types and is the strongest predictor of workplace success.
Self-Perception
Self-Regard: Confidence and self-acceptance
Self-Actualization: Pursuing meaningful goals
Emotional Self-Awareness: Understanding your emotion
Self-Expression
Emotional Expression: Openly expressing feelings
Assertiveness: Communicating needs and defending rights
Independence: Self-directed thinking and actions
Interpersonal
Interpersonal Relationships: Developing mutual relationships
Empathy: Understanding others' emotions
Social Responsibility: Contributing to society and groups
Decision Making
Problem Solving: Finding solutions to complex problems
Reality Testing: Assessing situations objectively
Impulse Control: Resisting urges and delaying gratification
Stress Management
Flexibility: Adapting to changing circumstances
Stress Tolerance: Managing difficult situations
Optimism: Maintaining a positive attitude
INDIVIDUALS
INDIVIDUALS
INDIVIDUALS
Enhanced Self-Awareness: Understand your emotional patterns and triggers
Improved Relationships: Build stronger personal and professional connections
Better Decision Making: Use emotional information to make balanced choices
Increased Resilience: Manage stress and bounce back from setbacks
Career Advancement: Develop leadership skills and workplace effectiveness
Personal Growth: Identify areas for development and track progress
TEAMS
INDIVIDUALS
INDIVIDUALS
Enhanced Communication: Improve team collaboration and reduce conflicts
Stronger Leadership: Develop emotionally intelligent leaders at all levels
Increased Productivity: Higher engagement and performance outcomes
Better Customer Relations: Improved service delivery and client satisfaction
Reduced Turnover: Higher employee satisfaction and retention
Change Management: Navigate organizational transitions more effectively